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Where are you located? |
| We are located at 200 S. Church Street in Addison, Illinois. Addison is a western suburb of Chicago. |
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Are these new tires? |
| Yes, they are brand new tires purchased direct from the manufacturer. Because we do a large commercial and wholesale business, and have several retail stores in the Chicago area, our stock turns over quite frequently. |
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When will my order ship? |
| All tires we have in stock ship daily at 3pm CST. If your order is not in stock, we will contact you via e-mail with an expected delivery date or to let you know if the tires are on a back order. |
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How much is shipping? |
| It depends on the weight of the order and where it is going. We are in continual negotiations with our shipping vendors to always pass on the lowest possible shipping rates to you. There is a shipping estimator on the site that is located above the “add to cart” and “wish list” buttons. |
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What is your return and exchange policy? |
| If you are unsatisfied with your purchase, you can return it within 30 days. The tires must be unused, and we will refund your money less a 5% restocking fee and you will be responsible for the freight charges. If you are exchanging the tires for another set, we will wave the restocking fee. If your tires arrive damaged, please call our customer service department immediately so we can notify our shipper. |
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How extensive are the warranties? |
| All of our tires carry the full manufacturers’ warranties that can vary from make and model. You can also purchase our National Road Hazard Warranty, which covers the full replacement price of the tire if it can not be repaired. |
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Do you sell wheels? |
| At this time we are only in the tire business. |
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| Do mount and balance? |
| Yes we do, please click HERE |
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Do you ship to Canada? |
| We are only ship within the U.S. |
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